Terms and conditions of the LUMEDRA online store

These terms and conditions define the rules for using the online store under the brand
LUMEDRA Precision Beauty Technologyavailable at
www.lumedra-tech.com.

LUMEDRA is a brand that offers state-of-the-art certified aesthetic cosmetology devices.

§1 General provisions

1. The online store operates at: www.lumedra-tech.com.

2. The Seller is: [full name of the entrepreneur],
headquarters at: ul. Krakowska 27, Kalwaria Zebrzydowska,
TAXPAYER IDENTIFICATION NUMBER: [finish], REGON / KRS: [finish].

3. You can contact the seller:

• by phone: +48 732 790 043,
• mailowo: info@lumedra-tech.com,
• via the website: www.lumedra-tech.com.

4. The Rules are intended for both consumers and entrepreneurs who use the Internet.
from the store, unless otherwise explicitly stated in this regulation.

5. A device with internet access is required to use the store,
current web browser and active email address.

§2 Definitions

1. Shop an online store that operates at
www.lumedra-tech.com.

2. Seller - an organization that manages a store under the LUMEDRA trademark.

3. Client - an individual, legal entity, or organizational unit
by making a purchase or using the store.

4. Consumer an individual performing a legal action with the seller
not directly related to its economic or professional activities.

5. Product - a device, accessory, or other product offered in the store.

6. Order - client's application for entering into an agreement
selling a product with the seller.

§3 orders

1. Orders can be made through the online store or through a contact
with the seller.

2. Information provided in the store, including product descriptions, photos, and prices,
they represent an invitation to make a deal.

3. To place an order, the customer must select a product, provide the necessary data,
select the delivery and payment method and confirm the order.

4. After placing the order, the client receives confirmation to the specified email address.

5. The seller reserves the right to contact the customer for confirmation
order details, product availability, or lead times.

6. The purchase and sale agreement is concluded from the moment of order acceptance confirmation
by the seller.

§4 payments

1. Prices for products listed in the store are gross prices, unless with a specific product
otherwise specified.

2. Available payment methods may include:

• bank transfer,
• pay online,
• payment upon receipt,
• the other method is agreed individually with the seller.

3. The order will be submitted for execution after payment or
after order confirmation, if a different payment method is selected.

4. The seller can issue a VAT invoice based on the data provided by the customer.

§5 delivery

1. Delivery of products is carried out on the territory of the Russian Federation, and in the case of individual orders.
arrangements are also made outside of Poland.

2. Available delivery forms may include:

• courier,
• dedicated transport,
• personal reception by prior arrangement,
• other delivery form specified by the client.

3. The cost of delivery is provided to the customer before placing the order or determined by
individually, depending on the product type and place of delivery.

4. The order completion time depends on the availability of the product and the chosen delivery method
and possible individual arrangements.

5. The customer should check the condition of the shipment upon receipt. In the case of visible
damage to cargo it is recommended to draw up a damage report with the carrier
and contact with the seller.

§6 refunds, contract cancellations and complaints

Termination of the agreement

1. The consumer has the right to terminate the contract concluded at a distance within 14 days
without explanation.

2. The term of termination of the contract is calculated from the date of entry into possession of the product
by the consumer or a third party specified by them, other than the carrier.

3. In order to exercise the right to terminate the contract, the consumer must inform
To inform the Seller of your decision by means of an unambiguous statement, for example, sent by
email address: info@lumedra-tech.com.

4. The consumer must send the goods immediately, no later than the deadline
14 days from the day when the seller was informed about the termination of the contract.

5. Refund of the payment is made using the same payment method as the previous one.
the consumer used if the consumer explicitly disagreed with another solution.

6. The seller may postpone the refund until the goods are received
or provide the consumer with a confirmation of sending it.

Complaints

7. The seller is obliged to provide the goods that comply with the contract.

8. You can submit a complaint by e-mail to:
info@lumedra-tech.com or in writing to the seller's address:
ul. Krakowska 27, Kalwaria Zebrzydowska.

9. The complaint must include customer data, a description of the problem, and the date of purchase,
order number and preferred method of resolving the issue.

10. The Seller will respond to the complaint within 14 days from the date of its receipt.

11. Products may be covered by the manufacturer's or seller's warranty, if the information provided by the manufacturer is correct.
about the guarantee was provided to the customer when purchasing the product.

§7 final provisions

1. The Terms and Conditions are available free of charge on the store's website in such a way that
its acquisition, consolidation and re-creation.

2. The Seller reserves the right to change the rules for good reasons,
for example, changing laws, changing payment methods, or changing delivery methods
or changing the store's functionality.

3. Orders placed before the change in the rules are subject to the rules in force.
at the time of placing the order.

4. In matters not regulated by these Rules, the following rules apply:
polish law.

5. Possible disputes will be settled by the competent general court in accordance with the procedure established by the Law of the Republic of Kazakhstan.
in accordance with the current legislation.

6. The Rules are valid from the date of: [end date].